Tosi Platform - Notice history

All systems operational

Tosi Control - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Notice history

Feb 2026

Connectivity issue in Tosi Client for iOS version 2.5.0
  • Resolved
    Resolved

    Tosi Client for iOS version 2.5.1 has been released with a fix for this issue.

    This incident has been resolved.

  • Identified
    Identified

    We’ve identified the root cause and implemented a partial server-side fix. Tosi Client for iOS users do not need to take any action. We are still investigating connectivity issues on certain operator networks that impact limited amount of users and expect to deploy a final server-side fix shortly.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating an issue affecting some users of the Tosi Client version  2.5.0 for iOS. In certain cases, the client reports a successful connection to the Gateway, but accessing services in a web browser through that connection may fail.

     

    This issue is limited to the iOS version of the client; Android users are not affected. Only a subset of iOS users appears to be impacted, and most customers continue to operate normally.

    We do not currently have a workaround or fix available, but our engineering team is actively working on the issue. We are planning a 2.5.1 hotfix release to address the problem as soon as a verified fix is available.

relay1-af-south.tosibox.com is down
  • Update
    Update

    The issue was caused by an outage in the service provider’s network.

  • Update
    Update

    Investigating the root cause. No impact on VPN connections as other relays were fully operational.

  • Resolved
    Resolved
    relay1-af-south is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    is down at the moment. This incident was automatically created by Instatus monitoring.
relay-as-3-west.tosibox.com is down
  • Update
    Update

    Issue was caused by a routing problem in the Data Center where the relay is hosted.

  • Resolved
    Resolved
    relay-as-3-west is back up. This incident was automatically resolved by Instatus monitoring.
  • Identified
    Identified

    We are continuing to work on a fix for this incident. Other relays operational. No impact on service.

  • Investigating
    Investigating
    is down at the moment. This incident was automatically created by Instatus monitoring.
MatchMaker Infrastructure
  • Completed
    February 03, 2026 at 1:00 PM (GMT+0)
    Completed
    February 03, 2026 at 1:00 PM (GMT+0)
    Maintenance has completed successfully
  • In progress
    February 03, 2026 at 10:00 AM (GMT+0)
    In progress
    February 03, 2026 at 10:00 AM (GMT+0)
    Maintenance is now in progress
  • Planned
    February 03, 2026 at 10:00 AM (GMT+0)
    Planned
    February 03, 2026 at 10:00 AM (GMT+0)

    We are planning for a scheduled maintenance during that time. The maintenance has no impact on existing VPN connections. Clients shall automatically re-connect to MatchMaker instances a couple of times as services are restarted.

Jan 2026

No notices reported this month

Dec 2025

No notices reported this month

Dec 2025 to Feb 2026

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